Tag Employee Profile

happiness-score

The key to happy customers is happy employees

It may seem like an over-generalisation, but there is truth to the maxim "happy employees equals happy customers". At Vital Consular, we have always taken customer feedback to heart and have been focused on improving your experience at every stage of your journey, and we do the same for our staff too. Since January, we have been asking our employees for regular anonymous feedback via a monthly survey, and we're pleased to say that it has confirmed what we hoped; our staff are a happy bunch.

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london fco runner

Legalisation And Aggravation – Inside Information From Our Runner

At Vital Consular we offer an urgent legalisation service, ensuring that anyone using their UK documents overseas can have them processed as quickly as possible if they're short on time. Wherever you are in the world, you don't have to go further than the post office to enjoy this speedy service. Our London office has a dedicated team of runners who go out daily submitting and collecting documents for you. Here's a look into a typical day for them, and how their expertise and knowledge allows us to offer you the most convenient and cost-effective urgent service possible.

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Vital Louise Wood

Staff Interviews – Louise Wood

Welcome to the ninth of our staff interviews! Today we’re talking to Louise Wood, former Shipping Coordinator and now Sales Support Officer at Vital Certificates and one of our biggest personalities! Louise has been at the company for almost two years and has recently had the chance to switch roles within the business. Keep reading to find out what Louise did before joining Vital Certificates and what she gets up to both inside and outside work.

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Sean vital sales

Staff Interviews – Sean Garvey

Welcome to the seventh of our staff interviews! Today we're talking to Sean Garvey, Sales Advisor at Vital Certificates and one of our longest serving staff members. Sean's been at the company for almost five years and has seen numerous changes occur across his tenure. Keep reading to find out what the company looked like when he first got the job, how his role has evolved over time, and see some of Sean's artistic displays that adorn the main office!

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